Service innovation :  organizational responses to technological opportunities & market imperatives / 
 Organizational responses to technological opportunities & market imperatives 
editors, Joe Tidd, Frank M. Hull 
 - xiv, 437 páginas :  ilustraciones 
 - Series on technology management ;  v. 9 .
<br/><br/><label>ISBN: </label>1860943675 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrias de servicios--Innovaciones tecnológicas<br/>Servicios al cliente--Innovaciones tecnologicas
<br/><br/><label>LC Class. No.: </label>HD9980.5  / S453 
<br/><br/><label>Dewey Class. No.: </label>338.4